The Lakes at Litchfield Wins 2022 Supernova Award
– Community of the Year –
The Supernova Award is the highest individual honor that our company gives and each year. For the prestigious ‘Community of the Year’ Supernova Award, one community is decided based on their community scorecards with overall rank, year over year improvement and feedback from their operations team. Each year during the Senior Living Communities Annual Meeting, the winning community is revealed and presented their award at the company’s formal Supernova Awards Evening.
This year, we are proud to congratulate our team at The Lakes at Litchfield as the recipient of the 2022 Supernova Award for Community of the Year! This honor was bestowed at the Senior Living Communities Annual Meeting on Thursday, July 28th at The Omni Grove Park Inn.
“Congratulations Lakes at Litchfield Team, you’ve done an amazing job all year and really for multiple years. The Lakes at Litchfield has been the Supernova for two out of the past five years. This award is completely metric driven and is based on our scorecard and community scoreboard. Most importantly of all – budgeted occupancy. The Lakes has been beating it and they are very close to our company W.I.G. of 100% Occupancy. They have excellent turnover, their care services scoreboard is excellent, nurse call response time – they have best in assisted living, skilled nursing and memory care. Their dining department has excellent flexible dining dollar utilization. These are just a few of the things that we look at on their scoreboard to determine the winner. Additionally, we have had more promotions and internal transfers out of The Lakes than at any other community and that speaks to the team that we have at The Lakes at Litchfield under Tim Layton’s leadership.” – Ben Thompson, President of Senior Living Communities